SHOCKING SERVICE
<p>After returning two contracts that was send to us by telesales, we are struggling for 3months to get it cancelled. You are referred from pillar to post and nobody wants to help you. And then our regular contract just gets suspended. I will not recommend Vodacom to anyone!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Someone actually phoned to offer assistance, but yet again a week has passed with no further feedback. Quick to deliver goods (within one day) but it takes 3 months to cancel?? And we are just expected to pay the additional premiums every month??
Someone actually phoned to offer assistance, but yet again a week has passed with no further feedback. Quick to deliver goods (within one day) but it takes 3 months to cancel?? And we are just expected to pay the additional premiums every month??