1 reviews | Active since Jan 2013
Shocking Service!
<p>I purchased a Huawei phone at the beginning of this year as it came with a once off free repair. I returned to Vodacom at the beginning of October only to be told there is no free repairs, however after discussion with Paul the Menlyn outlet manager I was told that he remembers there was a free repair offer on Huawei phones and he would personally ensure that my phone was repaired. Job number ********** 2 was issued and the phone was booked in for repairs on 3 October. Despite follow up phone calls and visits to the Menlyn outlet I still do not have my phone back and Paul is unable to provide any further details, other than he is working on it? Come on Vodacom!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
