AB
Alex B
1 reviews | Active since Sept 2020
18 Sept 2020, 11:06
SHOCKING SERVICE!
I complained on Hello Peter on 11 September 2020 about a Vodacom complain. A consultant called me on 12 September and said he will solve the matter and call me back.... well 6 days later still nothing! I called the call centre 3 times now, everytime they say they will resolve the matter but you never hear from them again.....shocking service Vodacom!
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Vodacom's replyOfficial
18 Sept 2020, 11:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2020, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team