Shocking service

<p>On the 08 July 2016 at 3pm I phoned vodacom to all my contracts, the cancellation department convinced me to stay with one of the contracts at a bill of R79.00 per month, I also requested they would cancel the R59.00 250mb data that was being charged. In Aug I received a bill of R138.00, when I called Vodacom they said it was because the data needed a months notice and I would not be billed in Sept for the data. Today Sept bill arrives and they have once again charged me for data R59.00. I spoke to Nox at Vodacom who said that the data was only cancelled last month (Hence cancellation department did not do what was asked). Nox said they could not refund me but could give me airtime and ensure it is cancelled. I asked to be transfered to cancellation dept where Lesego picked up the phone without answering until i asked her name, who then said she could not hear me. What kind of company provides this shocking service, I would be very happy to cancel this contract and go to a company that is able to help its customers.</p>