SHOCKING SERVICE!

I have had 3 cell phone contracts with Vodacom for the last 2 years, last month I was not in South Africa and not able to manage my bank account my debit order was returned, I made an arrangement for the debit order to go off at the end of the month. Five days later my cell phone line was cut off , from the date from cut off to the debit order miss was 19 days its the firs time it happened in 2 years I went to the Voda-shop and paid my account and then was informed that I'm 3 months over due for a upgrade.(thanks for the notification Vodacom)<br> <br> After paying my account I was sent to Vodacom customer care, I was there for 2 hours that was for nothing because my phone is still off, I ask for the contract cancellation number it was as if Vodacom was happy to cancel my contracts.<br> <br> It's sad to know that if there is an emergency you cannot make any calls. I am very disappointed in the service knowing that even if you have an open line of communication with Vodacom, you still get no where. Very unprofessional.<br> <br> I will never do any form of business with Vodacom or recommend them to anyone.