JP
Jaco P
1 reviews | Active since Jul 2020
04 Jul 2020, 12:05
Shocking Service
I have cancelled my fibre service with Vodacom, but to date they refuse to release my line at Vumatel so that I can have a new ISP connect me.
4 days for Vodacom to press a button is a bit much
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Vodacom's replyOfficial
04 Jul 2020, 16:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2020, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team