Shocking service
<p>i am traveling internationally and a week before my departure I requested that my international roaming be activated. I have contacted them 5 times from my travels and still not sorted out. </p> <p>I get sent from pillar to post and no one can assist standard answer is wait 15 min and stitch phone on and it will work. </p> <p> I ask to speak to a manager they put the phone down on me. I need my roaming for work and still nothing!! Im</p> <p>at my wits end. </p> <p>They tell me they will call back and nothing !! </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
