Shocking service

<p>I received a Bill where Vodacom is billing me an extra R 531... I phoned the call centre and they could not tell me why the extra billing is on my account... On the 14 June I logged a call with Vodacom to please inform me if the bills for the additional R 531 was correct or incorrect...</p> <p>A week later I phoned again to find out that NO ONE has looked into my query... SO i asked for a supervisor to please attend to my query.... I was informed that I will t latest be contacted on the 27.06.2016 to give me an answer re my query... I just phoned agin now to find out that STILL NO ONE WAS Assiged to my query??????</p> <p>I am disgusted re the service level -- I have now been holding for 27min to speak to a manager ????? still holding..... and will that help ????</p> <p>They just dont want to fix the issue so they can bill me in 3 days -- then they have my money !!!!!</p> <p>I am disgusted in the level of service from Vodacom!!!!!</p>