Shocking service

<p> Have a 2gb data bundle in place, my bill for April is R272135.99 of data used, how is this even possible, ****************, i have tried to phone the client services to follow up on the query, i am constantly placed on hold and then the phone cuts off, they cant transfer you to the Manager that was assisting, surely a business account is escalated when there is unusual activity? this is the worst customer service i have ever experienced, Vodacom i will take legal action on this amount id debited</p>