DS
Duane S
1 reviews | Active since Nov 2016
09 Mar 2024, 08:03
Shocking Service
For 6 weeks now we only have network for 50% of a day in Queensbury, East London. Today it went off at 05:00 and now at 08:00 still not available. Vodacom is very quick to pass increases though. Everyone here with Vodacom has the same problem. Disgusting!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Mar 2024, 11:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Mar 2024, 11:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
DS
Duane S's updateReviewer Update
03 Apr 2024, 10:59Is my data now being throttled?
DS
Duane S's update03 Apr 2024, 10:59
Reviewer Update
Is my data now being throttled?