1 reviews | Active since May 2016

26 Apr 2021, 14:23

SHOCKING SERVICE

I app**** at Vodacom Musgrave centre on 20th April 2021 for a Fibre connection to my flat and was told that everything was in order I submitted all that was required and told a router and ****al would be delivered to me to start using the fibre until the fibre from the street, Florida Road, Durban to be installed. I have sent numerous emails and watsup messages to the branch, (Joe) and constantly asked to speak to Ebrahim the owner and told that Vodacom have a problem he said that IT DEPARTMENT are working on it.

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Replies (1)
Vodacom
Vodacom's reply26 Apr 2021, 15:59
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team