Shocking Service

I would like to take this opportunity to inform the world of the SHOCKING service i have received from Vodacom as a customer of 14 years or longer. I pay my bill every month on the first however with my upgrade this month suddenly i am off the air for 3 days already. First error they take me off the air on 30/04 without notification. I am then told i will be back on air at 12am on 01/05 when the new package sets it. It is now 2 days later and i am still unable to access MY data with MY phone that i PAY for every month due to a "technical system" problem on the side of Vodacom. i have called their call centre more than 15 times since Saturday. 3 of those times after waiting more than 10 minutes to get through the call was dropped. Twice when i got through it seems my enquiry was too difficult so they just drop the call too. With other approx 10 times i got a different story or some ******* as well. I have left 3 messages for a Team Leader or manager to call me back i am still waiting. One in fact assured me this morning she would and i am still waiting. I have emailed customer care as well and after 2 days of waiting they now respond and say this could take up to 5 working days. How can i as the customer be inconvenience for a problem on the side of Vodacom. My business is determined by my phone. Is Vodacom going to somehow reimburse me for my inconvenience i certainly hope so.Should i not be online by 12 tonight i will move my business, i will go to Hello Peter and i will make this more public than i am now. I think Vodacom is a SHOCKING service provider with no professionalism what so ever. Perhaps every month i should pay my bill 5 days later and blame it on a technical glitch from the internet therefore it's not my fault you must ma just wait. Same attitude as Vodacom. Today i want my data