Shocking service

I have been a customer for over 10 years at Vodacom, never missed a payment and my accounts have always been up to date. <br> Starting in the 16 March I had no LTE on my cellphone, I then followed this up on the 082111 call centre number with no luck for over 2 weeks. I then lost all signal to the network where my number did not exist for a full week.<br> After going back to the customer care centre again and again my number was registered back on the network but still no LTE and very poor signal.<br> To this day I am still receiving the same poor service of Vodacom and no one can help or assist with the problem. <br> I wanted to cancel my contract but now have a massive cancellation fee witch I am not prepared to pay.<br> I have call numerous times and been at Vodaworld numerous times and yet I still have the same issue.