1 reviews | Active since Jul 2010
SHOCKING SERVICE
WENT IN PERSONALLY TO BLOCK MY PHONE THAT WAS ****** AND GAVE THE CONSULTANT AT VODACOM THE ORIGINAL BOX WITH THE IME NO. SO THAT NO ERROR WOULD BE MADE. I MADE HIM REPEAT 3 TIMES THAT HE WOULD NOT BLOCK MY NEW PHONE BUT WOULD BLOCK THE ****** ONE. <br> NEEDLESS TO SAY (DESPITE HAVING THE ORIGINAL BOX) VODA SHOP THE GLEN STILL WENT AHEAD AND BLOCKED MY NEW PHONE. I MADE UMPTEEN CALLS WITH VODA SHOP AT THE GLEN AND WAS ASSURED THAT MY PHONE WOULD BE UNBLOCKED SHORTLY - I MUST NOT WORRY THEY ARE DEAILING WITH IT.<br> PHONE IS STILL BLOCKED AND AFTER SPEAKING TO THE MANAGER EVENTUALLY I WAS TOLD THAT I NOW HAVE TO GO TO THE POLICE STATION AND DEPOSE TO AN AFFIDAVIT THEN THEY WILL SEND ME FORMS TO COMPLETE . WHY DOESN'T THE CONSULTANT WHO MADE THE MISTAKE GO TO THE POLICE STATION AND MAKE THE AFFIDAVIT - WHY MUST I BE INCONVENIENCED EVEN MORE.... DOES NO-ONE AT VODACOM THE GLEN KNOW WHAT THEY ARE DOING???<br> A WEEK LATER AND MY PHONE IS STILL BLOCKED!!! NEVER WILL I EVER GO TO THAT SHOP AGAIN - THEY ARE *********** TO SAY THE LEAST!
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
