SHOCKING SERVICE

To Whom it may concern:<br> <br> I have been a customers at Vodacom for some time now, over four years on a contract basis. I recently paid up all my contracts with Vodacom. I then went into the store to open a new contract, the lady advised I could use my same number *** on a new contract that I opened. She then phoned me back a couple of days later, that in fact we can't do that, we first need to archive my number and that can take up to six months. I have been back and forth to the Vodacom several times, and still no feedback. I then decided, due to the lack of service I was not getting, I would just get a new number, even though this would affect my business. As it is now been over a month and I cannot carry on my business with AIRTIME . I went to a different outlet to obtain a new contract as the services in Alberton was shocking. The Meyersdal outlet advised they need to transfer the sale from Alberton to Meyersdal this would take up to 15 minutes, I came back 2Hours later and the consultant advised me that they haven't got back to her. I know I am just a number in your organization.<br> <br> Regards<br> Kyle Botha<br> [Email Removed]<br> ***