Shocking service

Hi Tebogo. Your service is SHOCKING to say the least. My business came to a stand still today as we could not process payments due to there being no service. I had to send my sister privately to go and pay Vodacom as you suspended our services and we could not do a payment from the business account. I should hold Vodacom accountable for the losses which we endured today. Our whole system was down. Pastel, banking, everything and this is not the first time. My sister has sent you numerous emails in the last 2 weeks with no response from you or anyone at Vodacom. She paid the money this morning which is no fault of hers as she is still waiting for feedback from Vodacom regarding the data usage yet you cut all our lines when you gave me your word when we started this process that you wouldn’t. Our lines are still not active. We pay our account every month on time. Every person one speaks to at Vodacom sends you around in circles and has no clue or answer but yet demands money for something that is Vodacom’s fault. We would have happily paid the arrears if you could prove to us that it was our usage, you have yet to do so. I messaged you numerous times today with hardly any feed back from you. And don’t tell me to reboot my device again. You told me at 12h23 my lines are active. It’s now 22h24 and still nothing. This is now the second time in a year that Vodacom has cut all our business lines. Time to move service providers.