LO
Louise O
1 reviews | Active since Jul 2020
02 Jul 2020, 13:02
Shocking Service!!!!!
Apparently I upgraded to iphone SE even though all my request are for an iPhone 11. Since the 19th of June i am waiting for someone to get back to me, I've been phoneing and emailing...but no response! Is this the way you treat a loyal customer from more than 14years! Well done! I think it's time to change service providers. My R600-800 a month is not good enough it seems.
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Replies (3)
Vodacom's replyOfficial
02 Jul 2020, 13:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2020, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LO
Louise O's updateReviewer Update
06 Jul 2020, 12:42Hahahaha WHAT a JOKE! still no response! Please take this as a cancellation of my contract with Vodacom! And my second contact as well! Do NOT even try to debit my account at month end! Absolutely disgusted!
LO
Louise O's update06 Jul 2020, 12:42
Reviewer Update
Hahahaha WHAT a JOKE! still no response! Please take this as a cancellation of my contract with Vodacom! And my second contact as well! Do NOT even try to debit my account at month end! Absolutely disgusted!
LO
Louise O's updateReviewer Update
06 Jul 2020, 12:43PLEASE ARRANGE for the iphone SE to be picked up!
LO
Louise O's update06 Jul 2020, 12:43
Reviewer Update
PLEASE ARRANGE for the iphone SE to be picked up!