NT
Natalia T

1 reviews | Active since Jul 2015

17 Dec 2015, 16:48

SHOCKING SERVICE

On the 10/12/2015 I placed an order for a I-phone 5 from Mishak. I gave all the information and handed him all documents needed, he assured me that all I would need to do is to come in on Tuesday the 15/12/2015 and collect my phone. I got no phone call or any notification that my phone was/wasn't received so my daughter went in store on the 17/12/2015 to enquire about the phone. All they got was shocking attitude from Noma, I phoned in and spoke to Zahire who said he would get back to me he did...what a surprise but I asked him to let me know what I need to collect my phone from Northgate. I got no phone call so I phoned back and once again got so much attitude from Noma once again...I will never, ever go into Vodacom rand ridge mall again and I advise anyone else not to they are a complete waste of time!!!!!

0
Replies (1)
Vodacom
Vodacom's reply18 Dec 2015, 15:03
Official
Hello talivo@,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,