BP
Bonginkosi P

1 reviews | Active since Mar 2011

26 Feb 2015, 09:54

Shocking service

Good day,<br> <br> I fail to understand why your store don't have CPA documents or guideline regarding the Warranty assessment. I bought the phone on the 31st Jan 2015 and i am having issues with it wana do warranty assessment and was advised incorrectly about the process. Do, i still get the warranty if, i never used the Voda SIM on the handset?

0
Replies (1)
Vodacom
Vodacom's reply26 Feb 2015, 11:34
Official
Hello pilisob,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,