AK
Adele K
1 reviews | Active since Dec 2018
08 Dec 2018, 20:30
Shocking service
I have a Vodamail account which I use for business purposes. I have not been able to access my emails for 4 days now. I tried explaining to the several consultants that I spoke to how urgent this is, but I keep getting the same reply - it will take 3 to 14 days to sort out the query!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Dec 2018, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2018, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,