TW
Talitha W

1 reviews | Active since Oct 2012

17 Jul 2018, 19:21

Shocking service

Battling to chance my husbands email address for last 5 months. You keep on sending log in details and statements to old address. We have asked on numerous occations please change it. And still not you are absoluty pathetic. You keep cutting off his phone for non payment but it is impossible for us to check how much is outstanding due to your INCOMPETENCE!

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2018, 19:45
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply23 Jul 2018, 07:58
Official

Good day Talitha,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,