Shocking service

I upgrade 2 weeks ago and your guys messed up my address and I called soooo many times to get you guys to change my address and you didn't. Now today when I called, I was told my order was cancelled and Ram returned it because Vodacom didn't supply them with the correct one. And some rude lady in your sales dept, told me just now that I know longer qualify for that special because it's no longer offered, even though it wasn't my mistake that you guys gave Ram a wrong address.

Your service is pathetic to say the least. I'm very disappointed.