SHOCKING SERVICE

I have had the worst 4-6 weeks with Vodacom. I have requested a multiple Service requests on my account and still no answer to this but instead they block my account. I have followed up MYSELF so many times (probably about 20-30 calls to follow up with them) and still nothing. I think i am probably on my 5th Service request about an outstanding amount that i am not paying for. Eventually i couldnt handle the call centre service anymore and then decided to just go into a Vodacom store where i sent him what they needed and he said he would sort it out for me but still nothing. I am now in a bad light with ITC and my credit has been badly affected over R187. Nobody has called to resolve the issue as i have been told everytime i call in that they would call me in 5-7 working days. This is what they tell me everytime and still nothing. I am furious. I considered just paying the R187 but this charge belongs to Vodacom especially now after what i have been through and i want my name cleared with ITC!!! I actually dont want to have contracts with them due to all the frustration i have experienced. Harassment at 7-8pm at night with a stupid automated message saying my account is in arrears. This happens everyday but still no response on my service request. I had to block the number as they would sometimes call 2-3 times a night. Why is there nobody that can actually help me???? Twice i have had attitude by the call centre because they are not listening. I am completely fed up!! So much of my time taken on this and i run my business off my cell phone and they conveniently block me after 5pm when the collections department is closed. I got hold of them to unblock me yesterday morning and (with attitude) she told me 3-4 hours....BUT she never told me to switch my phone off after this time for 10-15 minutes to reset it and get my phone on again. I HAD TO CALL IN TO SEE WHAT WAS GOING ON AND WHY MY PHONE STILL WASNT WORKING!!!! Again, i chase them and i honestly just dont have the time to run after them anymore. Somebody needs to call me TODAY to resolve this!!! I will NOT be paying the R187!!! I am ****ed off!! And my name must be cleared and i would like this to be confirmed in WRITING!!!