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Brooke B
1 reviews | Active since Sept 2018
29 Apr 2024, 13:33
Shocking service
I am not very happy with the services I have gotten from vodacom.
I was unemployed and couldn't make payment from October but made a payment where I could and now I am being told that my upgrade date is now in October 2025, when I got this contract is 2021 and for a 36 months contract.
When I tried to speak to a manager, I was told that they are too busy, so can someone please call me as I am not happy at this moment.
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Vodacom's replyOfficial
29 Apr 2024, 14:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2024, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Brooke B's updateReviewer Update
29 Apr 2024, 14:32I missed a call from you guys
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Brooke B's update29 Apr 2024, 14:32
Reviewer Update
I missed a call from you guys