Shocking service

Hi Vodacom<br> <br> Please can someone in authority get back to me. Your service is shocking and sadly 1200 characters is not enough for me to write my long history of trying to get my query sorted.<br> I was deceived to upgrade to another package by one of your sales agents. It has taken Vodacom more than 3 months for someone to try to help me. In the meantime my Phones (Yes, business client!!!!) have been disconnected - I cannot use the contract at all but you still send me bills - It is your bad service, lack of response, lack of ownership and bad attitude and I still have to pay - you have to be joking!!! Also - in the meantime one of the phones contract has expired - guess I will be looking for a new provider. Please do not contact me on my mobile as it no longer exists....<br> <br> Regards<br> Bianca