1 reviews | Active since May 2015
Shocking service!!!
On Thursday the 14th of May,a friend of mine and I walked into a Vodacom4u at Centurion mall just before 6pm to purchase airtime as we needed to make a quick emergency call. Walking in there the staff members were all gathered around one table minding their own business. We had to stand at the counter for 25minutes before a lady called Lesedi Miyambo came to attend to us. Her first approach to us was : Yes! No greeting whatsoever. I then said we'd like to purchase R29 airtime for both our phones,she then asked for both our numbers saying she was gonna put the airtime directly into our phones,we gave her our cell numbers,swiped my bank card and before we could walk out of the shop we rea**** that she had sold us each a 100 megabytes worth of Data Bundles instead or airtime as we had asked. I then nicely asked her to reverse the transaction and sell us airtime because we urgent needed it and in her response to my request she shook her head \signaling NO"she said no we can't do it today"
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Consumer Website Team
Best regards,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
