BW
Bridget W

1 reviews | Active since May 2017

03 May 2017, 22:12

Shocking service

<p>In Sept 2016 a request was done at Vidacom Blue Route to transfer a contract from a private individual to a business because the contract owner was immigrating to the UK. To-date this has still not been done because Vodacom's systems do not interface with each other. To add further insult to injury the phone was ****** and the sim blocked in Dec 2016. We have not been able to get Vodacom to activate the new SIM card resulting in payment of the contract of over R1 000 p/m for no usage. This is **************** and something MUST be done about this ********* behavior. Numerous visits to Vodacom Constantia has been a total waste of time as the sales people (Dennis and his manager) spin yarns every time you go there. Shame on you Vodacom, we want a refund!!!!</p> <p>#PayBackTheMoney</p>

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Replies (1)
Vodacom
Vodacom's reply04 May 2017, 06:42
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