Shocking service!
<p>Hi</p> <p>I have been trying to get information about a certain phone and packages from Vodacom.</p> <p> </p> <p>I tried several branches and could not get through.</p> <p>When I did the person answering was rude and unhelpful.</p> <p> </p> <p>I made the mistake of phoning head office. The switchboard operator was rude, unhelpful and refused to give me her name.</p> <p> </p> <p>I have been with Vodacom for years and it continues to amazes me how rude and unfriendly the staff is.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Elvera Van Aswegen,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, our Upgrades Team will contact you.
Regards,
UW
Best regards,
Dear Elvera Van Aswegen,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, our Upgrades Team will contact you.
Regards,
UW
Best regards,
Dear Elvera Van Aswegen,
I apologise for the late response.
Our records reflect that you have been assisted with your Upgrade request.
Thank you for your patience.
Regards,
UW
Best regards,
Dear Elvera Van Aswegen,
I apologise for the late response.
Our records reflect that you have been assisted with your Upgrade request.
Thank you for your patience.
Regards,
UW
Best regards,