Shocking Service!!

<p>I called vodacom on 31-03-2017 with regards to the reference number 1- ********** ********** . Basically I did not get the data I was supposed to get via the 'Doube your data' promotion. </p> <p>According to Vodacom, their records dont shoe that I made an online purchase. Funny enoigh, it states on my bill so far that I clearly made an online purchase of 1GB on 28-03-2017. </p> <p>I spoke to a call centre agent by the name of Nthabiseng and she told me that there's nothing she can do and that if I want a solution I personally must call her colleagues at the resolutions office on their cell numbers and ask them because she wont. </p> <p>She then went on to give me cellphone numbers for people by the names of Charlotte, Michael and Karl. How is it that I call Vodacom call centre to provide a solution to the problem, and yet she passes the buck and tells me to call her colleagues on their cellphones. </p> <p> </p> <p>My problem with the data still has not been solved. Thanks for nothing Vodacom, </p>