MS
Michelle S

1 reviews | Active since Mar 2017

15 Mar 2017, 14:58

Shocking service

<p>I have been into Vodacom Bedford Centre four times on the first visit I gave them documents I was told to bring in order to change the name of the owner of the contract. I was told the process would take two months MAXIMUM three, It is now four months later four visits later and countless attempts to contact the store and I have3 communicated with customer services which tried to contact the store, but unsuprisingly there was no answer. </p> <p>This is some of the worst service I have ever experienced.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Mar 2017, 15:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team