1 reviews | Active since Mar 2017

14 Mar 2017, 12:08

Shocking Service

<p>I cancelled my tablet in January vodacom cancelled my cell line in error ... and now they are charging me to reconnect it ... but inbetween that my two cell phones have been soft block for 6 days in a row i have been told so many excuses it is terrible ... now that deibt my account on the 13th of the month ... and i am still been charged for the tablet contract i cancelled in January !!!</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Mar 2017, 12:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update17 Mar 2017, 14:07
Reviewer Update

I still have not heard from Vodacom !