Shocking service

<p>I went into a Vodashop after trying to log a call online about my data and airtime and it's been a month and I have yet to get any feedback. I had data and airtime left over from December 2016 and it was not carried over. I want to know where it is and no one seems to know. </p> <p>Phoning 111 is a complete nightmare, you hold on for more than 10 minutes just to either get cut off or to be handed off to someone else which can then still not help you.</p> <p>When are you doing something about your shocking service Vodacom?</p>