1 reviews | Active since Jan 2017
Shocking service
<p>I submitted my cellphone to the Vodacom repair centre in Pretoria after my screen (which was repaired 6 months earlier by them) stopped working. This was 3 January 2017. 22 days later I still have no idea as to where my claim is and have had no joy (calling both the repair centre and insuarce). So effectively I have paid for a service (As I am a contract subscriber) for a cellphone I didnt have use off. How wonderful!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
We escalated the matter to the Vodacom Repairs Escalations Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
We escalated the matter to the Vodacom Repairs Escalations Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Best regards,