1 reviews | Active since Dec 2016

22 Dec 2016, 13:25

Shocking service

<p>I done an upgrade over the phone ,the agent promissed me my phone the next day </p> <p>a week later after speaking to several consultants and been told the next day from each consultant and yet still nothing </p> <p>i am trying to cancel my contract and move to Telkom but nobody answers cant even cancel my contract</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Dec 2016, 14:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team