RC
Ryan C

1 reviews | Active since Dec 2016

20 Dec 2016, 09:07

Shocking service

<p>2 Weeks ago I done a upgrade with Vodacom. I still don't have my new device. I have had to follow up with them for the past week and a half to find out what's happening, they don't follow up with me but I must follow up with them. Vodacom offers a service can they start to deliver on the service they offer if they are capable of doing that.</p>

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Replies (1)
Vodacom
Vodacom's reply20 Dec 2016, 11:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,