1 reviews | Active since Dec 2016

15 Dec 2016, 11:57

Shocking Service

<p>Once again another week goes by without Vodacom contacting as promised on numerous occasions and I get another bill of which I'll be overcharged once again, can someone please contact me as promised as SOON as possible because at this stage I will be changing my service provider at the soonest opportunity unless this is sorted. It has now been nearly 4 months surely you should show a little more value in your customers.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Dec 2016, 13:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,