Shocking service

<p>On 5 Dec '16 we took out 2 new contracts with Vodacom. As part of the promotion we would receive 5gig data for free. On the 1 contact the data was loaded but on my phone it wasnt. I have phone the customer care centre for assistance but kept getting the generic answer of we will log a call and it will be resolved within 24hours.... it have been 8 days since the 1st call. After numerous calls and hours on hold they could not help but say i have to be patient, it could take a few days. I then contacted the store who supp**** the phone and paperwork and they also promised to call me back but never did. I then went back in to the store to hae this sorted once and for all and yes, their responce is we will have to log a call, but if the issue is not resolved in 3 days I need to email the store to follow up. That was yesterday (13 Dec '16) I only received an email explainin the situation and once again they will get back to me, I have sent several emails following up but no one has the decency to even respond.</p> <p>I think I have been patient enough and demand a responce from the Vodashop in Festival Mall. If they dont respond to my emails lets see if they respond to this? </p>