MJ
Marcelle J

1 reviews | Active since Jul 2016

09 Dec 2016, 11:51

Shocking service

<p>Not going to tell the whole sad story, but observed how quick Vodacom is to suspend service with no warning following a dispute after I have been a customer for years with several accounts. Very bad, very disappointed.</p> <p>One staff member however deserves an accolade for being brilliant and sympathetic and understanding and proffessional. He is the only one at Vodacom I have ever received great service from. His name is Keenan in re-connections department.</p>

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Replies (1)
Vodacom
Vodacom's reply09 Dec 2016, 14:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

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