TH
Tanya H
1 reviews | Active since Jan 2016
02 Jul 2025, 17:26
Shocking service
I have tried for the last 2 weeks to cancel my contract with you but to no avail!!!! After finally speaking to a consultant on *** and being told that all was finalized and I'd receive an email to confirm cancelation I am still WAITING FOR THE FREAKING EMAIL.. ITS THE 2ND TIME!!!! WHAT DO I HAVE TO DO TO CANCEL MY CONTRACT!!!! PEOPLE PLEASE BE CAREFUL ABOUT SIGNING UP WITH VODACOM. THEY ARE A BUNCH OF ****S AND CLEARLY DO NOT WANT TO CANCEL ANY CONTRACT!!!!
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Vodacom's replyOfficial
03 Jul 2025, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2025, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team