TT
Thanuj T
1 reviews | Active since Jan 2017
16 Sept 2020, 14:23
Shocking sales service
App**** for a simple sim only contract via vodacom website,sent all the required documents to them,its gone 3 days with no response or feedback from vodacom sales. To think that i wanted to move all my contracts to vodacom,makes you wonder if they want new business.Shocking service
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Vodacom's replyOfficial
16 Sept 2020, 22:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 22:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team