Shocking Response and service!

<p>Nearly a month after my Hello Peter complaint and no response still!!!</p> <p> </p> <p> </p> <p>Upgraded but tablet never delivered</p> <p>In November 2016 I upgraded my contract online.</p> <p> </p> <p>The contract deal included a phone as well as a tablet.</p> <p> </p> <p>The phone arrived but the tablet never did. When i called the helpline i was told to email VAdmin.</p> <p> </p> <p>Needless to say 2 months later, and 3 follow up emails to the VAdmin i have received no response to my request!</p> <p> </p> <p>Vodacom is happy to bill me for the new contract (where i can gauaretee i am being charged for the tablet) but have never received it. </p> <p> </p> <p>I cannot deal with being pushed from pillow to post between different call centres and help desks anymore, this needs to get sorted!</p> <p> </p> <p>Please can you look into this with the highest urgency to get my tablet delivered ASAP</p> <p> </p> <p><br />Jan 11, 2017<br />1 week ago<br />Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p><br />Jan 16, 2017<br />1 week ago<br />DeanCarpenter:<br />Still heard nothing?!?!?</p>