Shocking online service
<p>I Requested my upgrade online as i was told this was faster and easier.</p> <p>But Vodacom did not get back to me in time for the deal i wanted and it was removed, so i contacted their online chat customer service and had a lady tell me the had service problems and this is the reason they did not contact me but they cannot give me the deal i requested.</p> <p>So now i lose out because of Vodacoms lack of service, easiest decision of my life to go ahead and rather cancel the contract and move to Cell C where their service is a hang of a lot better.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
