Shocking low Fibre service delivery and coverage Vodacom

Worst service ever, 5 days without fibre with no end in sight. Reported on 21/10 and passed 72 hours turnaround time. Nothing fixed or any intrim solution provided. Over and above the fact that their coverage is almost nonexistent in my area . After 19 years I have nothing else to do but to Chuck their goods in the street. It’s one empty promise above another