SHOCKING INCOMPETENCE

Yesterday me and my wife went to the Vodacom shop in Brooklyn for the 4'th time to sort out the same problem.<br> <br> 1. We changed the ownership of her Cell Phone and account unto her name and provided her account details.<br> 2. Vodacom kept on deducting the amount from my bank account for months, we went back twice and the manager gave us his personal undertaking to fix the problem. The problem continued despite the undertaking.<br> 3. Now Vodacom has charged her account again with inexplainable amounts adding up to R3000 odd additional to our monthly subscription. The consultant at the shop says he cannot explain what Vodacom did.<br> 4. Now, on top of that we have the double debiting issue where Vodacom has now debited R6000 odd in total from an account that should debit R803.50 per month.<br> 5. I have never seen such insane unprofessional conduct toward a client.<br> 6. The consultant said that the manager would phone us back, up until now we have received no feedback.<br> <br> Should one really go over to Cell C after being bul**** this way?<br> <br> Christian Krone