Shocking - I Have to buy airtime -to buy data for a contract that never had airtime!!!

<p>Please can someone explain how Vodacom has an app - ussd codes and shops but no one can help. I have a tablet on contract with data but when it runs out i can't buy data as I need airtime to buy data..... I have had my contract for 5 years and this has never happend before!!! I use to be able to buy data online, on the device, from another device..... pretty much anywhere.... now i cant no matter what portal or device i use - Vodacom......" WE ARE DONE" -I have recieved bad service before but with your call centered and outside agents - I have never been ignored or ecploited like this before, if i was a lesser person i'd tell you to get ****</p> <p> </p> <p>Awaiting some sort of clarity or ecplanation,</p> <p> </p> <p>Kind regards</p> <p> </p> <p>C.J Minnaar</p> <p> </p>