OW
Ollie W
1 reviews | Active since Dec 2021
22 Nov 2022, 12:14
Shocking Fibre support from Vodacom
No fibre for 7 days now over 5 hours spent on the phone with there call centre .Still haven't sent anyone out to help fix my issue.Sad that we let service like this go by.mamagement at Vodacom need to start taking ownership of there flaws and start treating there customers with a little bit of worth.
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Vodacom's replyOfficial
22 Nov 2022, 13:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2022, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team