MD
Melanie D
1 reviews | Active since Jun 2019
14 Jun 2019, 19:13
Shocking fibre service
I am terribly disappointed in the fibre deal that we were sold at Table Bay branch in Cape Town.
We were advised that we would receive fibre within 6 weeks, however when calling the call center numerous times and after two months we still do not have fibre.
We are now being sent from pillar to post with very little progress.
Very disappointing service Vodacom.
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Vodacom's replyOfficial
15 Jun 2019, 17:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2019, 17:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team