Shocking Fibre service!!!!

I have been a loyal customer of Vodacom for the last 20 years. I have had a fibre contract with them for 2 years and put in a request to move address...It takes 30 days to complete...they should have sent out a technician to do my installation. I am on day 90 now... still no technician. This is after logging another 3-4 complaints with them...

The irony is that I am dependent on data so my data usage on my phone has been going through the roof... I have been called by their contract departement to merge my contract as i am spending too much on data... If vodacom can just install the fibre that i am paying for, I would appreciate it... It took them less than 10 days to install it the first time in order to gain a new client, but after that I became just another number and I am very disappointed with their service to say the least...