MO
Melissa O
1 reviews | Active since Jun 2017
03 Nov 2018, 06:34
Shocking experience with emergency services
We were on our way to Witbank and a cars tire burst right beside us. The car rolled in front of us. When we called 911-vodacom service for life threatening emergency the call was cancelled twice before an operator answered.
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Replies (2)
Vodacom's replyOfficial
05 Nov 2018, 11:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2018, 11:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Nov 2018, 14:36Dear Melissa,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous occasions today and the call goes directly to voicemail. We have responded to you via email, please reply if you still require further assistance. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous occasions today and the call goes directly to voicemail. We have responded to you via email, please reply if you still require further assistance. Regards Consumer Website Team(SA)
Vodacom's reply05 Nov 2018, 14:36
Official
Dear Melissa,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous occasions today and the call goes directly to voicemail. We have responded to you via email, please reply if you still require further assistance. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous occasions today and the call goes directly to voicemail. We have responded to you via email, please reply if you still require further assistance. Regards Consumer Website Team(SA)