1 reviews | Active since Mar 2017
Shocking Experience: "Pay back the Money"
<p>I get the impression that Vodacom simply takes advantage of one as you are locked into a contract. Over the last 2 and a bit months, my phone still keeps indicating that there is no service after doing the following:</p> <p> - replacing my iPhone 6s;</p> <p> - replacing the SIM card;</p> <p> - have been into 3 different stores in Sandton on numerous occasions;</p> <p> - have been into apple;</p> <p> - countless calls to the call centre;</p> <p> </p> <p>This is simply not how you treat a customer who has been with you for more than 15 years. I demand that you reimburse me for the months that I have not been able to use my phone and I too expect a few months free. If not, kiss this customer good bye. </p> <p> </p> <p>Loyalty to Vodacom = Vodacom take advantage</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
